Privacy Policy & Terms and Conditions



Last updated: July 25th, 2025


Welcome to Townsend Group Holdings Inc. ("we," "us," "our"). Your privacy is important to us, and this page outlines how we collect, use, and protect your information, as well as the terms of use for our website.


This policy is accessible at:

www.townsendgroupholdings.com/privacy


SMS Consent and Communication

If you consent to receive SMS from Townsend Group Holdings Inc., you agree to receive rental updates, property listings, maintenance alerts, and general service messages via SMS.

  • Reply STOP to opt-out of further messages.
  • Reply HELP for customer support.
  • Message & data rates may apply.
  • Message frequency may vary based on your interaction with our services.


Your consent is not a condition of any purchase or rental. Information We Collect when you visit our site or use our services, we may collect the following:

  • Personal details (e.g., name, phone number, email)
  • Property inquiry or rental application information
  • Maintenance request details
  • Usage data from our website (e.g., pages visited, time spent)



How We Use Your Information

We use your information to:

  • Respond to rental or maintenance inquiries
  • Provide you with requested services or updates
  • Communicate upcoming availability, lease renewals, or maintenance appointments
  • Improve website functionality and user experience


We will never sell or share your personal information with third-party marketers.


Terms of Use


By using this website, you agree to the following:

  • All content, listings, and materials are for informational purposes only and do not constitute a binding agreement or offer.
  • Unauthorized use of this website or its content is prohibited.
  • You may not copy, reproduce, or distribute any material without our written consent.


Contact & Support


If you have questions about this privacy policy, your personal data, or SMS communications, please contact:

Townsend Group Holdings Inc.

info@townsendgroupholdings.com

773-676-2050



Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us directly.